To get the Work Permit issued:
- Register the worker’s residential address and mobile number using OFWAS.
- You must wait for at least an hour before logging in to WP Online to request for Work Permit to be issued.
- Log in to WP Online to request for Work Permit to be issued.
Note:
- Make sure you print the IPA letter and the Work Permit application form before you get the pass issued.
- [For new workers in the construction sector who passed their SEC(K) test overseas]
Before you get the pass issued, you must make an appointment with BCA to get your worker’s identity verified and IPA endorsed within 4 months of the SEC(K) test.
Note: If you are using BCA’s self-help kiosk, you will receive a BCA endorsement letter.
For any queries, please contact BCA.
- For MOM to verify your documents successfully, please check that the documents uploaded are correct and complete. For more details, please refer to MOM’s guide on common errors.
- Provide an address (home or office) where the card will be delivered.
- Nominate up to 3 authorised recipients to receive the card, and provide their NRIC, FIN or passport number, mobile numbers and email address.
- Pay $35 for each Work Permit issued. You can pay by GIRO, VISA, MasterCard or eNETS debit.
- After the Work Permit is issued, print the notification letter and give it to the worker. The notification letter is valid for 1 month from the date of issue. and:
- Allows them to travel in and out of Singapore while waiting for the Work Permit card
- States if registration of fingerprints and photo is required.
Note:
If the worker needs more time to complete the card registration procedures, you can request to extend the validity of the notification letter.
Registration of fingerprints and photo (if required)
When: Within 1 week after pass is issued
Check the notification letter for whether the worker needs to register fingerprints and photo.
If required, the worker needs to complete registration within 1 week after the Work Permit is issued.
For registration, you must make an appointment for the worker to visit MOM Services Centre – Hall C.
For the appointment, the worker should bring:
- Original passport
- Appointment letter
- Notification letter
Note: All newly-arrived Work Permit holders in the Construction, Marine shipyard and Process must attend Settling-in Programme at the MOM’s Onboard Centre.
Receive the work permit card
When: Within 5 working days after registration or document verification
MOM will deliver the Work Permit card to the given address within 5 working days after the worker registers and gets documents verified.
For workers who do not need to register, MOM will deliver the card within 5 working days after verifying their documents.
The authorised recipients will get an SMS or email with the delivery details at least 1 working day before delivery.
You can also check the card delivery details in WP Online.
Tip: Download SGWorkPass to scan QR code on your new card to check status, expiry date and more.
If card delivery fails
After 2 unsuccessful deliveries, you or an authorised person can collect the card at the service desk of MOM Services Centre – Hall C after 3 working days. You do not need an appointment for collection.
Bring along these documents for card collection:
- Worker’s original passport
- Notification letter
If you authorise someone to collect it on your behalf, make sure they bring these along:
- An authorisation letter from the employer
- NRIC or passport for verification
Please refer to MOM website at www.mom.gov.sg or www.cpf.gov.sg for more detailed information and up-to-date guidelines with regulations.